Community participation
Move from collecting opinions toward transparent influence, recognition, and follow-through.
Insights
Useful thinking for work that stays close to community
Explore practice questions, field notes, and working tools designed to support real decisions rather than prescribe universal answers.
Browse the resource libraryQuestions we keep returning to
Strategy and choice
Turn broad intent into explicit priorities, boundaries, tradeoffs, and learning questions.
Services and pathways
Understand how people experience the spaces within and between organizations.
Partnership and power
Clarify who decides, who carries risk, how resources move, and how tension is resolved.
Evidence and adaptation
Use qualitative and quantitative signals early enough to improve the work.
Resource library
Find a question, field note, or working tool
Questions, field notes, and working tools on participation, strategy, services, partnerships, evidence, and adaptation.
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Gathering the latest published insights.
Field note
The space between services is part of the service
People experience a pathway across organizations, while each organization often measures only its own activity. Mapping referral, waiting, repetition, rejection, and return reveals where collective improvement is needed.
- 01Follow the person
- Map the full journey rather than stopping at an organizational boundary.
- 02Name the handoff
- Identify where responsibility, information, trust, or time can be lost.
- 03Review together
- Ask participants and frontline teams whether the proposed connection works in practice.
Working tools
Formats designed to be marked up and adapted
A tool is a starting structure. Adapt its language, sequence, and participation to fit your context.
Discussion guide
Community listening readiness check
Prompts covering purpose, influence, access, consent, recognition, and response.Workshop canvas
Shared decision map
Clarify who recommends, decides, implements, experiences, and reviews.Meeting template
Learning review agenda
Structure a conversation around evidence, surprise, burden, adaptation, and ownership.Working conversations
Some questions need more than an article
PRG may convene small public conversations around recurring practice tensions. Confirmed dates and registration details appear only when published.
Community participation clinic
A possible working format for examining influence, access, recognition, and feedback in a live engagement design.
Evidence for adaptation roundtable
A possible peer format for connecting community experience and operational signals to near-term decisions.
Editorial commitments
Be clear about source, context, and limits
Responsible insight work shows where an idea comes from, whose knowledge shaped it, and where it may not transfer.
Name the basis
Distinguish research, practice observation, community contribution, and author interpretation.
Protect participation
Use consent and appropriate anonymity when lived experience informs publication.
Avoid false transfer
Explain context and limits before suggesting an idea may apply elsewhere.
Correct visibly
Update material when important errors or changed evidence are identified.
Bring a question into conversation
Insight becomes useful when it changes how people work together.
Tell PRG which decision, service, or partnership question your team is trying to move.
Start a conversation